Services
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Firewall Audit
A written audit identifying what is being done correctly (per Best Practices) and what needs improvement, along with a plan to implement any changes.
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Multi Factor Authentication (MFA)
Many Firms use MFA as a simple way to provide an immediate improvement in their security posture. If this is still on your To Do list I can help you get it done.
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Firewall Tuneup
Based on the results of a Firewall Audit I can make improvements to the configuration and operation of your firewall to ensure the best protection for your Firm.
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VMware
Providing support and upgrades on VMware for servers and desktops (Horizon View VDI).
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iManage DMS
Supporting all things iManage and the DocAuto utilities that help you get the most from your DMS.
Other Services
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Problem Resolution
Computers and technology are wonderful tools. If your tools stop working the way you need I can help you get them working properly again for you and your team.
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Upgrades
If you need to upgrade your existing systems to take advantage of the latest features I can plan and perform those upgrades for you.
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Design
When implementing a new system it is key to identify your requirements and map those to how the product(s) you are considering match the needs of your firm. I can help you with that process as well as mapping out the plan to get the new system implemented in the quickest and least disruptive manner possible.
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New Implementations
Planning and implementing new systems is something I'm very familiar with and can do for you. This also includes getting the system configured to accomplish your goals, and leaving you or your staff with an understanding of how to manage the system on an ongoing basis.
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Migrations
Moving from one platform or server to another can appear to be a daunting task but is something I've done many times. The same with moving from an old firewall to a new, or changing out storage, or network equipment. The key to success in this is having a good plan and moving at a pace that fits the plan.
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Technical Debt Reduction
Organizations large and small can fall behind in patching and upgrading, or replacing obsolete equipment. Often there isn't enough time in the day to get to less urgent tasks and over time this builds up into a mountain of technical debt. While you take care of the day to day work I can be a dedicated resource to target the most pressing technology related tasks that have been put off.
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Training
As a certified trainer for Palo Alto Networks I had the opportunity to teach dozens and dozens of engineers how to use their firewalls to the utmost. I bring that training skillset to different technologies, typically with a focus on showing system administrators or network engineers how to get the most from their systems.
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Documentation
Documentation is important and should be written to match the needs and interests of the intended audience. My services here are to create documentation that makes sense for you, for your staff, so that you understand how to use and maintain your systems. This will be written at a level of detail that meets your expectations.